Q: You accept accounting that the alone way to ensure that you will not accept to pay an airline debit announcement for a acclaim agenda chargeback is to accept acquired a manually imprinted and manually active Universal Acclaim Agenda Allegation Form. As you know, it is abstract to accommodated those requirements for blast or Internet sales. Isnt there accession way to agreement adjoin chargebacks for sales not fabricated in person?
A: Until recently, I would accept agreed with ARCs contempo account in a artifice active that the alone way to absolutely assure yourself from abeyant accountability consistent from acclaim agenda scams is to access a concrete banner of the acclaim agenda and the aboriginal signature of the cardholder on a Universal Acclaim Agenda allegation anatomy in accession to the approval code.
However, in account the September 2004 revisions to the ARC Industry Agents Handbook, which is online at www.arccorp.com/iah/IahOn line.jsp, I came beyond an unpublicized, another that works aloof accomplished for blast and Internet sales with Visa and American Express cards only.
Section 8.4 of the handbook now says … biking agents will be adequate of accountability for debit memos that are issued as a aftereffect of a acclaim agenda chargeback provided that the acclaim agenda accepting pro-cedures declared beneath are followed.
Those procedures are apparently already accustomed to you: Access an allotment code, verify that the agenda cessation date hasnt anesthetized and verify that the agenda exists.
Then, for Visa and American Express charges, you can get a agreement adjoin chargeback if you carefully accede with the abode analysis account (AVS) procedures on Page 4 of Section 8.4, application the afterward steps:
Do an AVS analysis through a GDS and affair the admission alone if there is a absolute match. Affair a cardboard ticket, as the agreement does not administer to e-tickets.
Deliver the admission by certified mail, Express Mail, or a bounded or brief bagman account to the aforementioned address. Retain affidavit of delivery. A signature on the commitment log is not all-important if the column appointment or bagman account certifies that it delivered to the address.
If you get a debit announcement or appeal for information, you charge acknowledge aural bristles business canicule (seven if the advice comes by mail) with affidavit of the sale, such as affidavit of the commitment and affidavit that you were ambidextrous with the cardholder. Therefore, it is a acceptable abstraction to accumulate a archetype of the agenda and the cardholders drivers authorization in your files for aloof such an occasion.
These accomplish assume analytic applied and should be acclimated whenever you accord with a applicant whom you do not absolutely trust. Even if you assurance the client, these accomplish will assure you in case the applicant never pays his acclaim agenda bill or files for bankruptcy.
Mark Pestronk is a Fairfax, Va.-based advocate specializing in biking law. He answers your questions in the TravelWeekly.com Legal Ease forum. To acquaintance Mark directly, e-mail him at email@example.com.
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